Be clear and specific about communication goals. Determine the character of your audience and address it appropriately, dwelling on what it is about. Articulate your message in a brief, concise and clear way that stresses why the issue is important, who is responsible, and what actions should be undertaken. Use language that speaks properly to the audience. Be prepared with anecdotes or stories to elaborate on certain points, as well as images to further illustrate a situation.
Be aware of communication barriers
Communication barriers includes differences in perception, incorrect filtering (intermediaries such as secretaries, answering machines), language problems, poor listening, different emotional states, differing backgrounds such as age, education, gender social status, economic position cultural upbringing, religious and political belief.
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